Return & Refund Policy

At Stylels, we want you to love your purchase. If you’re not completely satisfied, you may return eligible items within 14 days of delivery for a refund or exchange.

Eligibility for Returns & Refunds

  • Items must be unworn, unwashed, and in original condition (with tags attached).

  • Proof of purchase (order number) is required.

  • Final sale items (e.g., clearance, discounted products) cannot be returned.

Return Process

  1. Request a Return: Email us at info@stylels.com within 14 days of delivery with your order number and reason for return.

  2. Approval & Instructions: We’ll review your request and provide a return authorization (if eligible) along with shipping instructions.

  3. Ship Your Return: Send the item(s) to our return address (provided upon approval) using a trackable shipping method.

Return Shipping Costs

  • Customer Responsibility: You cover return shipping costs unless the return is due to our error (e.g., wrong item shipped).

  • Refund Deductions: Original shipping fees are non-refundable, and a restocking fee may apply for damaged/used items.

Refunds

  • Processing Time: Refunds are issued within 5-7 business days after we receive and inspect the returned item(s).

  • Original Payment Method: Refunds will go back to your original payment method.

  • Store Credit: Option available upon request (may be issued faster than a refund).

Exchanges

  • Exchanges are subject to item availability. Contact us at info@stylels.com to check stock before returning.

  • If the desired item is unavailable, we’ll issue a refund instead.

Non-Returnable Items

  • Underwear, swimwear (for hygiene reasons), and final sale items.

  • Items damaged due to misuse or without original tags.

Damaged or Defective Items

If you receive a defective/wrong item, contact us within 48 hours at info@stylels.com with photos/videos for a free replacement or refund.

Return Address

StyleLS Returns
630 Old Country Rd, Unit 1152a
Garden City, NY 11530, USA

Contact Us

For questions about returns: